Shipping, Terms and Conditions
If you live outside the contiguous US states, be sure to read the
paragraphs below on how we handle billing you for shipping charges.
Shipping & Handling:
Within the 48 Continental States in the US
We ship by U.S. mail unless otherwise requested. We ship First Class Mail on packages under 13 ounces, and Priority Mail for 13 ounces and up. The shipping chart below applies to destinations within the continental US (all 50 states):
Shipping & Handling Rate Chart
Up to $9.99 $7.95
$10 to $19.99 $8.95
$20 to $29.99 $9.95
$30 to $39.99 $10.95
$40 to $49.99 $11.95
$50 to $74.99 $12.95
$75 to $149.99 $15.95
$150 and above FREE
FREE SHIPPING* on your
order of 11 Cookie Stamps
or equivalent products totaling $150.00.
*Domestic orders only:
does not apply to international orders.
All Other Destinations Are International Shipments
Shipments outside the borders of the continental U.S. (including shipments to Canada, Puerto Rico, and any foreign destination), will be charged for the actual postage to mail your package via the US post office. FREE shipping does not apply. NOTE: the CHECKOUT page will show FREE shipping on orders of $150 or more; however, you will be billed for the total amount of international postage.
Our website does not calculate the postage to destinations outside the continental US since the postage required is based on the weight of the package, which varies with every order. Therefore, the website will charge all customers according to the Shipping Chart above at the time the order is placed, and then the balance due for postage we will charge manually to the customer’s same credit card or through PayPal.
NOTE: Your order will be ON HOLD until the total amount for international postage is paid, at which time we will ship by international mail. We will send you an email to notify you of the actual amount of postage to ship your order and give you the option to cancel your order or pay the balance due for postage.
The cost is sometimes quite high for international destinations. You can visit the USPS website here to check for rates to your destination country:
Prices:
Prices do not include freight, handling fees, or other additional costs and are subject to change without notice. Rycraft is not responsible for typographical errors.
Payments:
All orders must be prepaid prior to shipment. For fastest delivery, prepay by credit card. A $25 fee will be added for payments made by wire transfer. A $25 charge will be added to the outstanding balance for any NSF or STOP PAYMENT checks.
Back Orders:
We generally do not ship incomplete orders unless instructed by the customer to make a partial shipment. Unavailable or back-orderred items may be cancelled at Rycraft’s discretion.
For Shipments to More Than One Address:
If you are ordering items for shipment to more than one address, please place a separate order for each different shipping address. Note: There will be a separate freight charge for each shipment.
Delivery Times:
Most orders for 2″ round cookie stamps are shipped within 1 to 2 business days of receipt. We do not keep a stock of 2 1/2″ round craft stamps, or 2″ round Keep-It-Softs or 2″ square cookie stamps. When an item is out of stock, please be aware that Robin is making it for you and will ship it as soon as it comes out of our kilns.
Shipping Claims:
All claims for damaged goods, shortages, or errors must be reported to Rycraft within 10 days of receipt of goods. Please give us your Internet order number or the “Order Number” from the packing list, and the date the merchandise was shipped by Rycraft. Claims for damage during shipment must be reported to Rycraft immediately. No exceptions.
Returns:
Merchndise returns require a Return Authorization from Rycraft, Inc. and may be subject to a 15% restocking fee. A payment for merchandise returned without authorization will not be refunded. No claims will be allowed for merchandise which is older than two months or which has been altered or which does not have a Return Authorization. Credit will not be given for any merchandise poorly packed by the customer and thereby damaged when received by Rycraft.
Liability:
Rycraft, Inc. is not liable for failure to deliver or delays in shipping or delivery. Seller’s liability is limited to the selling price of the merchandise and does not include buyer’s costs.
If you have an URGENT need
please call 1-208-398-9156
or email us at: rycraftstamps@gmail.com