Our Promise to You

Robin and Carol Rycraft

Our most important goal is to meet the needs of our customers.
So we want to assure you that . . .

 

. . . when you need customer service, we will make every effort to assist you
in a friendly and courteous manner.

 

. . . when we make a mistake, we’ll give you an apology and try to make it up to you.

 

. . . when you have a suggestion or complaint, we will listen to what you have to say,
because what you think about our products, our service, and our company is important to us.

 

. . . when you give us your name and address, we will not share it with any outside company
without asking you first.

 

. . . when you visit our website, any personal or credit card information you give us will be
safe and secure because we do not store it – it is held securely by PayPal.

 

And most important, we guarantee your full satisfaction, or we will refund the merchandise
purchase price, credit your account, or provide a replacement.

Guaranteed!